Lifecycle Management (MLM) from Motorola

Solutions, Inc. (NYSE: MSI) is setting a new standard for

optimizing the performance of business-critical mobile device

environments. The service is aimed at companies that want to use mobile

devices to transform their business operations.


one of the United Kingdom’s leading parcel carriers, is working with

Motorola to ensure its device portfolio supports its goal of delivering

market leading service. With a workforce of up to 16,000, Yodel delivers

around 135-million parcels per year on behalf of the UK’s top retailers,

both into stores and direct to consumers.

The company uses handheld mobile devices including Motorola Solution’s MC67,


and RS507

to scan parcels, give its drivers how to become an advocare distributor delivery instructions and capture

customer signatures. Mobile technology is crucial to the delivery

process with individual parcels being scanned at various stages in order

to provide accurate tracking for Yodel’s clients and their customers.

Its alliance with Motorola gives Yodel a comprehensive managed solution

allowing full visibility of its 8,000 mobile devices and 12,000 seasonal

devices, ensuring its workforce is well equipped to provide an effective

and efficient service. Motorola’s MLM solution has allowed Yodel to cut

deliveries confirmed on paper in half compared to previous years while

reducing data latency issues by more than 50%.

The MLM solution helps ensure the successful introduction of mobile

device technologies across an enterprise by speeding rollout and

providing operational support for mobile device and application

planning. MLM also supports deployment, management, service desk,

repairs, reporting and analysis. Performance is governed by

customer-specific service-level agreements and clients will have

visibility to all operations and performance measures through the

Mobility Lifecycle Management Portal, a customizable browser-based

reporting and analysis tool.


Yodel is currently operating from more than 60 locations, delivering

more than 135-million parcels per year on behalf of more than 1,500

clients, with a focus on retail.

The MLM service builds on Motorola’s global leadership in mission- and

business-critical communications by providing agnostic lifecycle

management across Windows® Mobile, Apple® iOS and Android®-based

operating systems from a wide variety of device manufacturers.

A fully managed service, MLM improves operational capability, making

it easy to scale to meet changing business needs and reduce

operational risk through specialized service delivery and logistical



Gary Aitkenhead, services vice president, Motorola Solutions Europe &


“Motorola Solutions is extremely pleased to be working with Yodel on

delivering our Mobility Lifecycle Management service. We believe that a

combination of Motorola devices with our professional services and the

ability to monitor and configure devices with real-time visibility will

revolutionize Yodel’s operations and enable the company to consolidate

and grow its position in the UK delivery market.”

Dick Stead, executive chairman, Yodel

“The real driver behind logistics isn’t vehicles, but technology. Our

alliance with Motorola Solutions provides us with a one stop solution to

managing our estate and future proofing our business.”


Website: Motorola

Solutions Global Solutions and Services

Website: Yodel

Video: Mobility

Lifecycle Management

White Paper: Build

a Mobile Device Environment for Innovation

Blog: It’s

Time to Redefine Mobile Device Management

Facebook: Motorola


Twitter: Motorola


About Motorola Solutions

Motorola Solutions is a leading provider of mission-critical

communication solutions and services for enterprise and government

customers. Through leading-edge innovation and communications

technology, it is a global leader that enables its customers to be their

best in the moments that matter. Motorola Solutions trades on the New

York Stock Exchange under the ticker “MSI.” To learn more, visit

For ongoing news, please visit our newsroom

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About Yodel

Yodel is the UK’s leading parcel carrier, offering the widest range of

service options.

The company handles over 135 million parcels every year.

It has approximately 1,500 clients and a relationship with 80 per cent

of the UK’s top retailers.

Yodel is headquartered in Hatfield and has over 60 locations across

the UK, including three central sorts and over 50 service centers.

Yodel offers a range of services to meet the needs of its clients and

their customers:

Yodel Home and Yodel Business – two van-based networks with

service centre based drivers

Yodel Neighborhood – a neighborhood courier service offering

extended delivery hours

Yodel World – international service

CollectPlus – Yodel’s joint venture with PayPoint, which allows

consumers to collect, return or send parcels from their local

convenience store, newsagent or petrol station. The service

currently has over 260 retail clients and is available in over

5,500 locations across the UK.

YodelDirect – Yodel’s door-to-door consumer parcel service, ideal

for online marketplace sellers and SMEs

Arrow XL – Through its sister company Yodel also offers a two man

service for white goods and large items up to 120kg.


trademarks or registered trademarks of Motorola Trademark Holdings, LLC

and are used under license. All other trademarks are the property of

their respective owners. ©2014 Motorola Solutions, Inc. All rights


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